Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, and mailing address when you contact us or submit a form. Details about your vehicle damage claim, insurance claim, or legal matter. Opt-in records and timestamps for SMS and email communications.

Non-Personal Information:
IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and evaluate your legal matter
• Communicate with you about your case, appointments, and important updates
• Send SMS or email notifications you have opted in to receive
• Improve our website and client experience
• Comply with legal obligations

3. SMS Messaging

By opting into our SMS program, you agree to receive text messages from Diminished Claims Law related to your case, appointments, document requests, and firm updates.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• You may opt out at any time by replying STOP
• For help, reply HELP or contact us at pd@diminishedclaimslaw.com
• Message and data rates may apply
• Message frequency varies based on your case activity
• Carriers are not liable for delayed or undelivered messages

4. Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Third-party service providers who assist us in operating our website and delivering communications (bound by confidentiality agreements)
• Legal or regulatory authorities if required by law
• Successor entities in the event of a merger or acquisition, under the same privacy protections

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Cookies

Our website uses cookies to analyze traffic and improve functionality. You may disable cookies through your browser settings, though some site features may not function properly.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To opt out of SMS messages, reply STOP. To opt out of emails, click the unsubscribe link in any email we send.

8. Contact Us

Diminished Claims Law
(A registered DBA of Diminished Value Claims Law Firm PA)
170 NE 2nd St #1409, Boca Raton, FL 33429
Phone: 561-929-2111
Email: pd@diminishedclaimslaw.com
Website: diminishedclaimslaw.com